Refund Policy
Thank you for choosing PortalOfAI. We want to ensure your satisfaction with our products and services. This Refund Policy explains the terms and conditions for requesting a refund for your purchases made on our website located at www.portalofai.com (the "Website") and the services offered through the Website (the "Services").
Demo and Testing Period
When you register on our website, a demo with free characters/Words and images will be automatically assigned to your account. We encourage you to take your time to test our online service and evaluate its suitability for your needs before making a purchase. This demo period allows you to familiarize yourself with our offerings and functionalities to make an informed decision. Refund Eligibility
(a) Subscription Cancellation: Cancelling your subscription will not automatically initiate a refund. Refunds are done manually by request only. You must contact us and request a refund within 3 days of your initial purchase.
(b) Unused Characters/Words and Images: You are only eligible for a complete refund if you have not utilized any of the purchased characters or images. If you have already begun using some of your purchased characters, we will grant you a partial refund based on the percentage of the used characters or images. Refund Request Process
To request a refund, please contact our support team at [email protected] within 3 days of your purchase. In your refund request, include your order details, such as the purchase date, order number, and the reason for your refund request. We will review your request and respond to you in a timely manner. Refund Approval and Processing
(a) Eligible Refunds: If your refund request meets the criteria outlined in this Refund Policy, we will approve the refund and initiate the refund process.
(b) Refund Method: Refunds will be processed using the same payment method used for the original purchase. Please note that it may take some time for the refund to be reflected in your account, depending on your payment provider's processing time. Changes to Subscription
You have the flexibility to modify or upgrade your subscription at any time. However, please note that changes to your subscription do not initiate a refund for your previous subscription. Refunds are subject to the terms outlined in this Refund Policy. Modifications to the Refund Policy
We reserve the right to modify or update this Refund Policy at any time, without prior notice. Any changes will be effective immediately upon posting the revised Refund Policy on the Website. Your continued use of the Website or Services after the posting of any changes constitutes your acceptance of such changes. Contact Us
If you have any questions or require further assistance regarding our Refund Policy, please contact our support team at [email protected]. We are here to help and will address your inquiries promptly.
Last updated: [02 July 2023]
When you register on our website, a demo with free characters/Words and images will be automatically assigned to your account. We encourage you to take your time to test our online service and evaluate its suitability for your needs before making a purchase. This demo period allows you to familiarize yourself with our offerings and functionalities to make an informed decision. Refund Eligibility
(a) Subscription Cancellation: Cancelling your subscription will not automatically initiate a refund. Refunds are done manually by request only. You must contact us and request a refund within 3 days of your initial purchase.
(b) Unused Characters/Words and Images: You are only eligible for a complete refund if you have not utilized any of the purchased characters or images. If you have already begun using some of your purchased characters, we will grant you a partial refund based on the percentage of the used characters or images. Refund Request Process
To request a refund, please contact our support team at [email protected] within 3 days of your purchase. In your refund request, include your order details, such as the purchase date, order number, and the reason for your refund request. We will review your request and respond to you in a timely manner. Refund Approval and Processing
(a) Eligible Refunds: If your refund request meets the criteria outlined in this Refund Policy, we will approve the refund and initiate the refund process.
(b) Refund Method: Refunds will be processed using the same payment method used for the original purchase. Please note that it may take some time for the refund to be reflected in your account, depending on your payment provider's processing time. Changes to Subscription
You have the flexibility to modify or upgrade your subscription at any time. However, please note that changes to your subscription do not initiate a refund for your previous subscription. Refunds are subject to the terms outlined in this Refund Policy. Modifications to the Refund Policy
We reserve the right to modify or update this Refund Policy at any time, without prior notice. Any changes will be effective immediately upon posting the revised Refund Policy on the Website. Your continued use of the Website or Services after the posting of any changes constitutes your acceptance of such changes. Contact Us
If you have any questions or require further assistance regarding our Refund Policy, please contact our support team at [email protected]. We are here to help and will address your inquiries promptly.
Last updated: [02 July 2023]
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